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Overview

Facility Assist

Facility Assist is built with Expo Router on React Native and runs on Android and Web/PWA; its backend is a self-hosted Supabase instance with an Organization / Membership / Building / Location data model. Four role-based workspaces — requester, technician, facility manager, and system admin — each get their own dedicated environment, and every screen is Persian and right-to-left.

The Problem

When facility service requests (electrical, mechanical, cleaning, etc.) come in through scattered calls or messages, tracking status, assigning the right technician, and notifying people on time all become difficult — and no searchable history of requests is left behind.

The Ravix Approach

Every request moves through categorization, photo attachments, and a status history as it flows between role-based workspaces; a notification center with Android push (Expo Notifications) and Web Push (Service Worker + VAPID) keeps people informed in real time, and organization users are added through secure invites (an Edge Function + callback link) rather than open sign-up.

Facility Assist

Key Capabilities

Role-Based Workspaces (4 Roles)
Request Lifecycle with Photo Attachments
Android + Web/PWA
Self-Hosted Supabase Backend
In-App, Android & Web Push Notifications
Secure Organization Invites
Fully Persian, RTL Interface
Facility Assist

Platform Components

This product is made up of a few connected services, each with a specific role.

BGIS logo
BGIS
Application (Frontend)
APIBGIS logo
APIBGIS
API / Backend
Facility Assist

Architecture & Technology

Expo Router + React Native Supabase (Self-Hosted) + Edge Functions Expo Notifications and Web Push (VAPID)

Facility Assist

An Expo app (Android and Web/PWA) for managing facility service requests, with role-based workspaces and a Supabase backend.

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